How to install eSIM on IOS device

Please check the following items in order to guarantee that you are able to successfully install and set up your eSIM:

• Your device is eSIM compatible and network unlocked
• You have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.)

There are three ways of installing an eSIM on your device:

• Direct method
• QR Code method
• Manual method

1. DIRECT INSTALLATION

1. OPEN the e-SIMple website.
2. TAP My eSIMs.
3. TAP the eSIM you want to install.
4. TAP View Instructions.
5. TAP Direct.
6. TAP Install eSIM.
   
7. TAP NEXT to move through the step-by-step guide.
8. TAP Continue twice.
9. WAIT a few minutes for your eSIM to activate.
10. TAP Done.
11. ADD a Cellular/Mobile Plan Label to the newly installed eSIM.
12. TAP Secondary.
13. ENTER e-SIMple or your custom label.
14. TAP Done.
15. TAP Continue.
16. SELECT your Primary line for calls and text messages.
17. TAP Continue.
18. SELECT your Primary line for iMessage & FaceTime.
19. TAP Continue.
20. SELECT your e-SIMPLE eSIM for Cellular/Mobile Data.
21. ENSURE that Allow Cellular Data Switching is turned off.
22. TAP Continue.

After completing these steps, you will see a confirmation that the eSIM is successfully installed. Once your eSIM is installed, follow the instructions on the eSIM installation page to ensure proper connectivity.

1.1. ACCESSING DATA (Direct method)

1. GO to Settings.
2. TAP Cellular or Mobile.
   
3. TAP your eSIM.
4. ENSURE that the eSIM is enabled. If not, toggle Turn On This Line.
5. CHECK if you need to enable Data Roaming on your device by opening the e-SIMple website and viewing your eSIM instructions.
6. TOGGLE Data Roaming ON or OFF.
7. GO back to Cellular or Mobile Settings.
8. TAP Cellular or Mobile Data and select your eSIM.

Your eSIM should automatically connect to a supported mobile network.

2. MANUAL INSTALLATION

1. On your device, go to Settings
2. Tap Cellular or Mobile.Tap Add Cellular Plan or Add Mobile Data Plan.

4. Select Enter Details Manually. You will be asked to enter:

• • SM-DP+ Address
  • Activation Code
  • Confirmation Code(optional)

5. Choose a label or customized label for your eSIM.

6. Under the Default Line page, select your eSIM for cellular data only

7. You should see your new eSIM under your Cellular Data or Mobile Data Plans.

3. QR CODE INSTALLATION

1. On your device, go to Settings
2. Tap Cellular or Mobile

Tap Add Cellular Plan or Add Mobile Data Plan
4. Use your printed QR code or another device that displays the QR code to scan your eSIM QR Code   

5. If prompted, enter the 4-digit confirmation code. You can skip this step if you are not provided with the confirmation code.

6. Choose a label or customized label for your eSIM.

7. Under the Default Line page, select your eSIM for cellular data only

8. You should see your new eSIM under your Cellular Data or Mobile Data Plans.

4.  ACCESSING DATA (QR CODE OR MANUAL METHOD)

After installing your eSIM, you must also make the necessary adjustments for connecting as required on your eSIM installation page.

1. On your device, go to Settings>Cellular or Settings>Mobile.

Tap on your newly installed eSIM plan.
3. Toggle TURN ON THIS LINE for your eSIM and enable the Data Roaming

4. On the same page, tap on CELLULAR DATA NETWORK OR MOBILE DATA NETWORK. Type the APN(access point name) on the field provided on your device if required. You can find the APN details in the eSIM installation details on your e-SIMple website.

5. Go back to Settings>Cellular or Settings>Mobile.

6. Select your eSIM for Cellular Data or Mobile Data. Be sure to turn OFF “Allow Cellular Data Switching” to avoid charges on your other line.

7. Go to your eSIM settings and select the supported network.